Customer experiences at this Carmichael location vary significantly. While the Folsom location earns consistent praise for knowledgeable staff and strong customer service across multiple visits, the Carmichael salon has faced criticism regarding inconsistent staffing expertise and facility maintenance. Customers report that front desk staff sometimes lack detailed knowledge about tanning recommendations, and facility upkeep has been noted as a concern. The location's closing time has also shifted earlier than in past years, which longtime customers have found inconvenient. Those seeking a reliable tanning experience in the area may want to explore other options or consider visiting the highly-regarded Folsom location instead.